Category Archives: Social...

Confessions of a Social Marketer: Comply or Die

There are, inevitably, both pros and cons to reaching maturity at a time when economies around the world are collapsing, a time when even the assumed recession-proof financial superpowers in the Middle East are bellowing smoke signals for help.

Social marketing has, ostensibly, helped many brands bridge the chasm that can separate consumer confidence and corporate promises; it has added value to products and corporations where value was previously lacking. We have seen relatively run-of-the-mill companies, such as Coffee Grounds and Zappos, leverage social media in ways that have transformed their marketing strategies, revitalised their customer service policies and even enhanced their core business models, turning them into local and global superstars.

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Beware the Angry Mob…

Over the last couple of months the angry mob have been hard to escape. Pitchforks have been sharpened and the gates are rattling. Of course, if you read the Daily Mail then this sort of behaviour is de rigueur, but more recently a new breed of righteous Puritanism has emerged, a more dangerous sort. And it is born entirely from the Internet.

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Connection lost, for now

Having recently written a post on the success of the Facebook Connect API (see “Facebook Finally Connects”) there is some irony in that the unstoppable, social media blue machine have wrongly second-guessed the needs of their audience with the introduction of their new “Reconnect” feature. And let’s face it, they rarely get things wrong.

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Behind the Great Firewall of China

Great Firewall of China

Chinese Firewall

Our Chinese team often sit in front of a web browser reading an all too familiar sentence: “The connection has timed out”, or similarly, “The connection was reset”. Is this the Ghost In The Machine? A galloping Trojan Horse? No, it’s the ever-expanding Chinese Firewall!

In the run-up to China’s illustrious 60th anniversary of the People’s Republic, Chris Yew, complete with virtual ladder, scales the Great Fire Wall of China in an attempt to get on top of government web-blocking and its implications for digital marketing.

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Branded iPhone Apps

abstraction #1041

Art made on an iPhone

The ultimate potential of the revolutionary iPhone was not realised when admirers first lauded its aesthetic appeal. Nor was it appreciated when they praised the power of the hardware that was housed within this sleek exterior. Only now, when looking at the ever-expanding choice of iPhone apps available, enabling the smart phone to become a device that rotates around the user, taking on the function of what the user desires, as a truly customisable phone that can become anything you want it to be, can we appreciate its true capability.

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